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commerzbank introduces ai assistant ava to enhance customer banking experience
Commerzbank has introduced Ava, an AI assistant in its app designed to assist customers with banking transactions, offering personalized advice and executing tasks like credit card management. Developed with high security standards, Ava will initially be available in German, with plans for an English version. This initiative positions Commerzbank as a leader in integrating generative AI and avatar technology in digital banking.
goldman sachs takes cautious approach to artificial intelligence integration
Goldman Sachs is cautiously integrating AI across its workforce, with half of its 46,000 employees currently having access. The firm is focusing on training and quality data to mitigate risks associated with AI, particularly in compliance and transaction processing. While generative AI tools like the GS AI Assistant are expanding to more employees, research indicates that AI excels in tactical budgeting but requires human oversight for strategic planning to align short-term decisions with long-term goals.